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DirectLink Community Class: How to Use the OMNI IQ App May 25, 2023 \| posted by Conner Williams #education #tips #community #community class #wifi #omni Learn how to get the most out of DirectLink’s OMNI IQ app, included with the revolutionary OMNI internet and WiFi service. • Set Up a Guest Network • Parental/Device Controls • Add a Second Admin • Home Network Management Tips The class will be offered twice on Thursday, May 25, 2023. The 10AM... Full Article
Watch Out for Gift Card Scams May 22, 2023 \| posted by Conner Williams #education #tips #scams Scammers continue to evolve their methods in the hopes of getting people to fall for their schemes, and sometimes they can be hard to spot. But one telltale sign of a scam is when someone asks you to pay for a service or help with a gift card. They might say to put money on a certain kind of... Full Article
Tech Term of the Month - April 2023: WiFi Apr 20, 2023 \| posted by Conner Williams #education #tips #wifi #technology We sometimes hear that internet service and WiFi are the same thing, but there is a distinct difference. Internet service is the signal sent from our central office to your home over either fiber lines or copper cabling. WiFi, on the other hand, is the wireless distribution of some of that... Full Article
Keep Your Personal Information Safe When Spring Cleaning Apr 17, 2023 \| posted by Conner Williams #education #tips #technology #security Jenny found an old Roku in the back of the closet while she was spring cleaning. She had a neighbor that wanted one, so it seemed like a perfect fit. It seemed like the only thing to do was to plug it in and see if it still worked. Jenny was navigating through the settings... Full Article
Tech Term of the Month - March 2023: Ethernet Mar 16, 2023 \| posted by Conner Williams #education #tips #technology Ethernet is a type of cable that allows devices to be physically connected to your home internet network. While most people connect their devices to the internet via WiFi, an Ethernet connection can also be used for some devices. This can provide a better experience because a physical connection... Full Article
6 Digital Spring Cleaning Tips to Stay Organized and Secure Mar 1, 2023 \| posted by Conner Williams #education #tips #security Spring cleaning is a time when people take inventory of their homes and possessions and clean out any unnecessary clutter. It’s also a great time to do the same thing for your digital life by making sure your data is protected, passwords are updated, and app and program use is reevaluated. Check... Full Article
Watch Out for "Account Suspended" Scams Feb 15, 2023 \| posted by Conner Williams #education #scams #tips #security A new favorite tactic of scammers is to try and convince you that one of your accounts has been suspended and that you need to take action to regain access or lift the suspension. The image above is from an email recently received by a DirectLink staff member that says, in rather poor grammar,... Full Article
Tech Term of the Month - February 2023: Multi-Factor Authentication (MFA) Feb 15, 2023 \| posted by Conner Williams #education #tips #security Multi-Factor Authentication (MFA) or Two-Factor Authentication is an online account security protocol that adds an extra step to the login process to ensure the right person is accessing an account. MFA usually involves a code being sent to a smartphone or email address after the username and... Full Article
Don’t click on that random text. It’s a scam By Gema de las Heras, Federal Trade Commission Aug 16, 2022 \| posted by Conner Williams #news #scams #education #security #ftc-article #tips Sorry to burst your bubble. That unexpected text from the Postal Service (USPS), Costco, or The Home Depot telling you about an unclaimed package or a survey you can complete to claim a freebie is NOT from them. It’s a scam. The FTC has seen a spike in reports from people getting text messages... Full Article
June is Audiobook Appreciation Month Rent audiobooks and eBooks for free with the Libby app Jun 2, 2022 \| posted by Conner Williams #community #wifi #tips #technology Did you know you can use your local library card to rent audiobooks and eBooks for free on your smartphone or eReader? Download the Libby app on your phone or tablet, then log in using a card from a local library system like Libraries in Clackamas County (LINCC). Once rented, you can listen... Full Article
Create and Store Strong Passwords with a Password Manager May 5, 2022 \| posted by Conner Williams #education #tips #technology #security Let’s talk passwords – it’s World Password Day! We all know having strong passwords is important, but are you reusing the same one across multiple websites? This opens the door for vulnerabilities in the event of a data breach. Image caption: The LastPass password generator tool can... Full Article
Stay Connected During a Power Outage Nov 10, 2021 \| posted by Conner Williams #tips #technology #fiber Extreme events will happen at unexpected or inconvenient times, and being properly prepared can help keep you connected and ease the stress of the situation. Here are a few tips to help you get ready: Enroll in emergency alerts Opt-in to local alerts in the event of an emergency,... Full Article
Organize Your Computer on National Clean Out Your Virtual Desktop Day Oct 18, 2021 \| posted by Conner Williams #education #technology #tips Is your computer's desktop full of cluttered shortcuts that are difficult to navigate? Does the above image of a scattered desktop make you as uncomfortable as us? Today is a great day to organize your virtual life as it's National Clean Out Your Virtual Desktop Day! To celebrate,... Full Article
'Suspicious Activity' Surge, As Scammers Impersonate Amazon Phone scammers claim to be from Amazon By Susan Tompor, Detroit Free Press Jun 3, 2021 \| posted by Charlie Mouy #scams #tips Amazon scam calls have surged significantly over the past few months. Consumers are now regularly receiving anywhere between 100 million and 150 million robocalls per month from fraudsters claiming to be with Amazon, according to YouMail, which has a robocall blocking app. Some of those... Full Article
Hang up on auto warranty robocalls By Emily Wu May 20, 2021 \| posted by Jason Nugent #scams #ftc-article #tips Have you gotten a recorded phone message from “Susie” with the “Vehicle Service Department” calling about your vehicle warranty? That’s, like, so retro. But fanny packs, scrunchies, and tie dye are back — and so are vehicle warranty robocalls. It starts when you pick up a call and hear a... Full Article
Don’t pass by this password reminder World Password Day is May 6, so use this as a reminder to update your passwords! May 6, 2021 \| posted by Conner Williams #tips #technology #community You've heard it before, but we'll say it again. It's important to have strong passwords and change them regularly to help keep your accounts safe. Here are the basics: Don't use personal information. This includes names of people in your family, your address, or birthdays, since this... Full Article
What Is the Cloud and Why Do I Need It? Jun 26, 2018 \| posted by Conner Williams #education #technology #tips It might be time to think about backing up files to a Cloud service to ensure that you will never lose important information if you currently save everything to a local desktop or flash drive. Saving important documents to an external flash drive in addition to a local laptop or... Full Article

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Rent audiobooks and eBooks for free with the Libby app

Phone scammers claim to be from Amazon

World Password Day is May 6, so use this as a reminder to update your passwords!