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News Articles
DirectLink Webmail Access Update Jul 12, 2023 \| posted by Conner Williams #email #maintenance The maintenance of the DirectLink webmail portal that happened overnight on July 10 and the morning of July 11 was partially successful. While the backend work was completed to support the update, there are still some elements of the user interface under development. This means that all of the... Full Article
Webmail Login Update Jul 6, 2023 \| posted by Jason Nugent #email #maintenance On Tuesday, July 11, 2023, the login method for accessing your email messages via webmail will be changing. Instead of the previous form where your username and password were entered, you will instead be provided a link to click on which will take you to a new login page. Access to your... Full Article
Amazon "Prime Account Report" Email Scam Alert Oct 18, 2022 \| posted by Conner Williams #community #email #scams ❗ Amazon scam alert ❗ The holidays are approaching, and folks are making more purchases online. Scammers take this opportunity to do what they do: try to trick you into giving up your money or personal information. Be on the lookout for scam emails from seemingly-reputable organizations,... Full Article
SCAM ALERT: Fake Email Targeting DirectLink Members' Payment Information Aug 16, 2021 \| posted by Conner Williams #scams #education #announcements #news #email We have received reports of an email scam targeting DirectLink members that seeks to gain access to sensitive payment information. If you receive an email that looks like the image above, do not click on any of the links in the message – this is a scam email. The fake email claims that... Full Article
Scammers Pretend to be from Fraud Departments By Susan Tompor, Detroit Free Press Jun 3, 2021 \| posted by Charlie Mouy #scams #email Recently, there has been a spike from scammers pretending to represent Fraud Departments of well-known organizations such as Chase, the Social Security Administration and Amazon to name a few. There are many variations of the scam, but it might start out as an email or text with a warning... Full Article
Scheduled Email Maintenance February 19, 2021 Between 9PM - 3AM By Matt Kramer Feb 17, 2021 \| posted by Jason Nugent #company information #maintenance #email This Friday evening (February 19) at 9PM, our email vendor team will be conducting some maintenance on the email platform. This maintenance will implement updates and patches from a core software authentication vendor, as well as improve overall security. Servers may need to be rebooted during... Full Article
EMAIL SCAM ALERT Fake Email to Expose Member Information By Conner Williams Feb 9, 2021 \| posted by Jason Nugent #scams #email We have received reports of an email scam targeting DirectLink members that seeks to gain access to sensitive email login information. If you receive an email that looks like the image below,  do not click on any of the links in the message – this is a scam email. The screenshot below shows in... Full Article
SCAM ALERT: Fake Email to Expose Member Payment and Password Information Jan 4, 2021 \| posted by Jason Nugent #scams #email #announcements We have received reports of an email scam targeting DirectLink members that seeks to gain access to sensitive payment information. If you receive an email that looks like the image below, do not click on any of the links in the message – this is a scam email. The fake email... Full Article
DirectLink Email Upgrade Ahead Scheduled for August 18, 2020 Aug 13, 2020 \| posted by Conner Williams #announcements #email Dear Valued Member, DirectLink strives to provide quality services at affordable rates for our members. Part of the company's commitment to the membership includes regularly re-evaluating products to ensure they fit subscribers’ needs. After extensive consideration, the DirectLink... Full Article
DirectLink email disruption affecting some members Jun 30, 2020 \| posted by Conner Williams #announcements #outage #email UPDATE 7/8 @ 4:30 PM We are thrilled to relay reports from our vendor that DirectLink email services are back to functioning properly. New equipment has been installed and all messages have been delivered. Additionally, email access through POP and IMAP is up and running, so those that... Full Article
Be aware of scam email posing as DirectLink By Conner Williams May 13, 2019 \| posted by Conner Williams #scams #news #email Several of our members have made us aware of a scam email message from a sender posing as DirectLink. The sender name appears as “DirectLink”, but the email address does not match any of our company addresses that we use to communicate with members. The message asks the recipient to... Full Article
Emergency Email Maintenance By Jason Nugent May 6, 2019 \| posted by Jason Nugent #outage #email Our email hosting provider has identified a database issue on one of the servers and is being taken down, effective immediately for emergency database repair. Estimated downtime is up to 1 hour. This will affect customers on this server only, and most users will remain active. Expect... Full Article

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February 19, 2021 Between 9PM - 3AM

Fake Email to Expose Member Information

Scheduled for August 18, 2020