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Showing #company information articles:
Apr 21, 2023 | posted by Conner Williams #announcements #company information #events
DirectLink publishes a recap of the prior year’s events, projects, and milestones annually. Read the report in its entirety below, and join us for the Annual Meeting to learn more about your cooperative’s projects and initiatives and to meet the Leadership Team and Board of Directors. ...
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Jan 6, 2023 | posted by Brian Strunk #announcements #company information
January 5, 2023 –DirectLink and Scio Mutual Telephone Association partner with Cascade Divide Data Center in Bend, Oregon. Oregon telecommunications cooperatives Canby Telephone Association (dba DirectLink) and Scio Mutual Telephone Association (SMTA) secured a partnership on December...
Oct 5, 2022 | posted by Conner Williams #company information #news #wifi #internet #outage
We can confirm that we experienced a short system-wide unplanned outage on October 5, 2022 that lasted for about 15 minutes. The issue was resolved quickly and all services have been restored.
Sep 22, 2022 | posted by Conner Williams #events #community #community class #company information #news #canby.com
Watch a recording of the Sept. 22, 2022 internet safety and privacy Community Class below: Class Description: Why do you seem to get ads on social media for things you recently talked about or searched for? Why do some websites want you to enable 'cookies'? How can you better identify...
Aug 2, 2022 | posted by Conner Williams #community #events #company information
We love a chance to say 'thank you' to our cooperative members. This year, we've teamed up with Mt. Angel's Next Friday celebration and other businesses throughout the downtown area. The DirectLink team will be serving root beer floats, and we'll have free giveaways and drawings for various...
Apr 12, 2022 | posted by Conner Williams #announcements #company information #events
By DirectLink Member Services
Jan 13, 2022 | posted by Conner Williams #company information #news
Due to COVID-19 precautions and for the safety of our community and staff, the DirectLink lobbies are temporarily closed. The DirectLink staff remains committed to our members and is available to help. There are many ways to communicate with us outside of a personal visit: Call us at...
Dec 23, 2021 | posted by Conner Williams #news #company information
It's the most wonderful time of the year! The DirectLink offices will be closed tomorrow on Christmas Eve and on New Year's Eve Dec. 31 to give our dedicated staff time with their families. Tech Support remains available at 503.266.8111 in Canby or 503.845.2291 in Mt. Angel, and you can...
Nov 11, 2021 | posted by Conner Williams #community #smarthub #announcements #company information
All DirectLink members who pay their bill on time online, via mail, or in-person are automatically entered into a random giveaway for a $50 gift card to a local establishment. We pick a random winner from our Canby and Mt. Angel service areas each month! Easily pay your bill on time...
Aug 3, 2021 | posted by Conner Williams #news #events #announcements #company information #community
DirectLink members are the cornerstone of the cooperative, and you deserve to be celebrated. After a hiatus in 2020 due to COVID-related regulations, we're thrilled to announce that Member Appreciation Day is back! This outdoor event has traditionally been held in Mt. Angel to represent the...
Aug 2, 2021 | posted by Conner Williams #announcements #company information #tv #ezvideo
As a member-owned cooperative, we strive to keep our subscribers informed of any significant changes that may have an impact on the services we provide. DirectLink members deserve to be made aware when adjustments happen in their company and why. Recent unexpected changes have occurred with our...
Jul 20, 2021 | posted by Conner Williams #announcements #company information #covid-19
The DirectLink lobbies are open to the public, and our team is ready to welcome walk-in visitors at both locations from 8AM to 5PM Monday through Friday. The Mt. Angel office is closed from 12:30PM to 1:30PM for lunch, but call-in support remains available. In compliance with local and federal...
Jun 24, 2021 | posted by Conner Williams #company information #promotion #smarthub #community
All DirectLink members who pay their bill on time online, via mail, or in-person are automatically entered into a random giveaway for a $50 gift card to a local establishment. Easily pay your bill on time with AutoPay in your SmartHub account. Visit DirectLink.SmartHub.coop to create a...
Jun 16, 2021 | posted by Conner Williams #news #technology #company information #voice #robocalls
Tired of hearing about your car’s manufacturer warranty nearing expiration when you don’t even have one? How about that offer for a free cruise that’s completely real and not a very obvious scam? Well, we’ve got good news! As in, actual good news, not a scam claiming to have good news. Per...
May 18, 2021 | posted by Conner Williams #scams #company information
Have you ever received a text message or an email that looks or feels a little suspicious? Maybe it came from an odd email or number you don’t know, or there are several misspelled words throughout. And why does a prince halfway across the globe want to give you his $100 million inheritance...
May 13, 2021 | posted by Jason Nugent #announcements #company information #events
Apr 29, 2021 | posted by Conner Williams #announcements #news #covid-19 #company information
Per the Governor's mandate, the DirectLink lobbies at both locations will close to the public as of April 30, 2021. We hope to reopen when the county is moved down to a lower level of risk. Despite the closures, we're here for you. There are many other ways to get in touch with us: • Call our...
By Conner Williams
Mar 31, 2021 | posted by Jason Nugent #covid-19 #company information
DirectLink announces the reopening of our Canby and Mt. Angel offices to public visits as of April 1, 2021 during normal business hours of 8 AM to 5 PM. The Mt. Angel lobby will close for lunch between 12:30 and 1:30 PM, but call-in support remains available during this time. While the lobbies...
Feb 18, 2021 | posted by Conner Williams #company information #news #outage
Dear members, Establishing, maintaining, and restoring your communication connections to family and friends is our main priority. This is true not only during the past weekend throughout the extreme weather, but every day. We wish to extend our sincerest appreciation of your patience and...
By Matt Kramer
Feb 17, 2021 | posted by Jason Nugent #company information #maintenance #email
This Friday evening (February 19) at 9PM, our email vendor team will be conducting some maintenance on the email platform. This maintenance will implement updates and patches from a core software authentication vendor, as well as improve overall security. Servers may need to be rebooted during...
Feb 14, 2021 | posted by Conner Williams #company information #news #outage
We hope you and your loved ones remain safe during this difficult weather event. Due to the impact of the storm on power and on our employees, we are working with a very limited member services staff. Our outside plant technicians are working to restore and keep the essential service of...
Jan 21, 2021 | posted by Conner Williams #tv #ezvideo #company information
There’s no denying that TV has gotten more expensive, for both TV providers and their members. But why exactly do costs increase every year? Why do members regularly see their bills go up? There are a number of reasons for the high cost of TV, and we want to make it a little easier to...
Dec 3, 2020 | posted by Conner Williams #news #company information
We'd love to hear your thoughts on our print and email newsletters! Complete the short survey below and let us know how you like to receive your DirectLink newsletter. Take the survey here: www.DirectLink.coop/survey
Oct 1, 2020 | posted by Conner Williams #announcements #news #company information
When you purchased services from DirectLink, you became a member of a local cooperative that has been serving this community for over 116 years. Communications co-ops like DirectLink provide around 50 million rural Americans with Internet, Video, and Voice services. We are fortunate and grateful...
Jul 22, 2020 | posted by Conner Williams #announcements #technology #news #company information
DirectLink, in collaboration with the City of Canby, is pleased to announce they have received a national Smart Rural Community Grant (SRC) of $5,000 toward the installation of free WiFi access during open hours in three Canby city parks. The organizations have worked closely together over the...
Jun 16, 2020 | posted by Conner Williams #announcements #news #company information
While the COVID-19 situation may have interrupted the school year along with many other facets of our lives, it didn't stop local students from achieving academic excellence and earning scholarships for their future educational endeavors. The Canby Rotary Foundation awarded 26 scholarships...
Jun 8, 2020 | posted by Jason Nugent #announcements #company information #events
May 28, 2020 | posted by Conner Williams #covid-19 #technology #ezvideo #tv #company information #news
With the implementation of Oregon’s “Stay Home” order near the end of March, many people are at home to help slow the spread of the novel coronavirus. As such, we have seen a drastic increase in Internet traffic from our members that are working from home, taking care of kids, finding ways to...
Mar 13, 2020 | posted by Jason Nugent #announcements #company information #news #covid-19
Dear DirectLink Members, As the effects of the Coronavirus/COVID-19 continue to emerge throughout Oregon, the DirectLink team wishes to ensure the safety of both the members in the communities we serve and the dedicated DirectLink staff. To best achieve that, we are implementing a few daily...
Jun 20, 2019 | posted by Conner Williams #news #company information
You and the family are on vacation and want to check in on your house through a virtual security camera system like Google Nest or Ring Doorbell. But what happens if your home’s Internet connection doesn’t have a fast enough upload speed to get that video feed to you? Systems like this...
Jun 17, 2019 | posted by Conner Williams #events #company information
We’re different than other Internet, Video, and Voice providers. DirectLink is a member-owned cooperative, meaning we only have one stakeholder in mind: you. Every decision we make has the best interests of our members at the forefront and aims to provide a better experience. We’re so thankful...
By Jason Nugent
Apr 5, 2019 | posted by Jason Nugent #company information #events
Aug 22, 2018 | posted by Jason Nugent #company information
As a nonprofit, member-owned telecommunications cooperative, our first priority is taking care of our members. That’s why every decision we make is carefully considered by our award-winning team to be able to answer one question: Is this the right thing to do for our members? We’ll work until...
May 25, 2018 | posted by Conner Williams #company information
If you've checked email recently, there have likely been a number of notifications in your inbox from organizations you follow or do business with detailing changes to their privacy policies. On Friday, May 25, 2018, a new European law takes place – the General Data Protection Regulation...
Feb 28, 2018 | posted by Jason Nugent #company information
Dear DirectLink Members: As much as we would like to keep our rates unchanged, the rising cost of programming has made it necessary to pass along a portion of the recently imposed network programming increases. We have removed broadcast programming fees from each package tier to better...
Jan 17, 2018 | posted by Jason Nugent #company information #news
January 11, 2018 - Canby, OR: DirectLink held a celebration to dedicate the new Don Peterson Boardroom to the late Canby Telephone Association (CTA) board member, Don Peterson. Don Peterson, served on the CTA board for 27 years. He was elected to the board in 1988 and served as...
Aug 1, 2017 | posted by Jason Nugent #company information #news
SmartHub delivers enhanced member options, detailed account information, and customized alerts to your computer, tablet or smart phone. SmartHubwill also change the way DirectLink administers eBill and AutoPay. The old electronic bill pay system was deactivated on August 1, 2017. Members...
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