More Features, More Innovation, More Productivity

Unified Communications
Cloudconnect gives you all the features of Mobility, Call Center, Audio Conferencing, Call Recording, Hosted Fax, Desktop Sharing, Instant Messaging, Presence, Unified Messaging under a Unified Communications platform.

DirectLink CloudConnect is more than a phone system; it's a complete communications solution that gives businesses the ability to be accessible anytime, anywhere, on any device. You can now take advantage of integrated mobility and collaboration tools without the cost of maintaining expensive on-site equipment. Easy to personalize and easy to use, DirectLink CloudConnect will link everyone in your company, allowing you to communicate more efficiently and effectively. And, just like everything we do, you can count on expert installation, thorough training and local personal service.

Productivity Features

Simultaneous ringing, sequential ring, voicemail-to-email, web meetings, desktop sharing and seamless integrated mobility are just a few of the features this solution offers. It all can be personalized for each user, with no on-site IT expert required. Your existing phone numbers can be ported to the new service, eliminating the need to change business collateral or contact information.

Collaboration Tools

DirectLink CloudConnect gives your employees an easy way to work together - whether they're in the office, at home or on the road. It starts with Instant Messaging with Presence, a way to tell at-a-glance if coworkers are available, busy, away or offline. Plus, you get file sharing, desktop sharing, video calling and audio conference calling with individual moderator codes.

Unlimited Local and Long Distance

While many providers offer only local calling, this solution includes unlimited local and long distance to the 48 contiguous US states - at no additional charge. If your company conducts business across the country, this can make a world of difference.

DirectLink CloudConnect Customer Administration Portal - Powerful and Easy to Use

DirectLink CloudConnect has a unique, Customer Administration Portal that makes controlling every aspect of your phone system easy. Administrator can manage every aspect of the overall solution, while end users are able to manage their individual features and needs themselves.

Incomparable Customer Care

We are focused on getting your new communications solution up quickly so your business can immediately realize the productivity benefits built into our hosted solution. Our back-office systems and portals have been carefully designed to achieve that outcome, and are backed by our dedicated personnel. We stand ready to quickly respond to your needs long after the sale.

Low, Set Monthly Fees

With no on-premise system to upkeep, you simply pay a small, set fee every month. No surprises.

CloudConnect - Packages

VIPremium VIPreferred VIPrimer***
Unlimited Local / Long Distance* Local Calling Only
Extension-to-Extension Calls
Call Logs
Call Forwarding (Always, Busy, No Answer, Not Reachable, Selective)
Shared Call Appearance / Busy Lamp Field
Speed Dial
Simultaneous Ring / Sequential Ring
Voicemail (Voicemail-to-Email)
Mobility (One-number access, Presence, Android / iOSclients)
Full-featured Windows / MAC Softphone Client with Presence, Chat and Desktop Sharing
Unlimited Audio Conferencing (Add-on)**

Premium and Preferred packages all come equipped with individual phone numbers (DIDs), E911 service, caller ID, 3-way calling, speed dial and calllogs. Account Level Features listed below (Column 1) are included at no additional charge with the purchase of a combination of the 3 bundled seat packages above.

*Unlimited long distance is to lower 48 states. Calls to Hawaii and Alaska and calls within Hawaii and Alaska outside of their local area will incur usage charges.
** Add the Personal Conference Bridge product for additional cost to enable these features.
*** Primer is not meant for a person. Primer is meant for a common area (lobby, kitchen, etc.).

CloudConnect - Account Features


Basic AutoAttendant
Dial by Name Directory
Music on Hold
Hunt Groups
Main Company Phone Number
Porting Services
E911 Registration Services
Corporate Directory
National Directory Listing
Robust Call Control
Customer Admin Portal


Standalone Mailbox
Virtual Extensions
Virtual Numbers
Audio Conference
Additional AutoAttendant
Advanced AutoAttendant
Toll Free Numbers
Fax Line


Personal Hosted Fax
Shared Hosted Fax
Call Recording
Receptionist Console
Call Center:
  • User
  • Agent Client
  • Supervisor Client
Personal Conference Bridge

Fore more information email us at
or call Canby: (503) 266.8111 Mt. Angel: (503) 845.2291
Canby: 503.266.8111
Mt. Angel: 503.845.2291